Privacy Policy – Personal Data Protection & GDPR

Powmascables.com Privacy Policy
(General Data Protection Regulation)
https://www.powmascables.com

About our privacy policy,
Powmascables.com cares deeply about your privacy.
However, we need data to process orders.
We handle your information with care and never give or sell it to third parties.
This privacy policy applies to the use of the website and the services provided by Powmascables.com.
The effective date of these terms is 19/04/2018; the validity of all previous versions expires upon the publication of a new version.
This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties.
We also explain to you how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us. If you have questions about our privacy policy, you can contact our privacy contact person; you will find the contact details at the end of our privacy policy.

Regarding data processing,
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Webshop software.
Shopfactory,
Our webshop is developed using software from Shopfactory.
Your data is processed by Globecharger, a secure environment of Shopfactory, our webshop.
Personal data that you make available to us for the purpose of our services is shared with this party.
Shopfactory has access to your data to provide us with (technical) support; they will never use your data for any other purpose.
Based on the agreement we have concluded with them, Shopfactory is obliged to take appropriate security measures.
These security measures consist of the application of SSL encryption and a strong password policy. Shopfactory uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
Shopfactory reserves the right to share collected data within its own group of companies to further improve its services.

Payment processors.
Mollie & Stripe,
To process (part of) the payments in our webshop, we use the Mollie platform for iDEAL and credit card, and PayPal is also a payment method.
Mollie & Stripe processes your name, address, and place of residence data, such as your bank account or credit card number.
Mollie & Stripe has taken appropriate technical and organizational measures to protect your personal data.
Mollie & Stripe reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties.
All safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services provided by Mollie, Buckaroo, and Stripe for which they engage third parties. Mollie and Stripe do not retain your data for longer than is permitted under statutory time limits.
This is different from payments with WERO/(iDeal), the European mobile payment system, supposedly described as secure.
What is behind this? The transition to the Digital Currency/payment system, more control over your data in the EU, and data remains accessible to all governments in the EU for 5 years.
If the term 'data' doesn't ring a bell already, your face and fingerprint data are stored, as well as the data and location of your phone, tablet, or PC.
We offer 'Pay by Bank' as an alternative; pay with your bank, which is protected by Dutch law.

Reviews.
We do not engage in reviews; although this is advised by our quality mark and is an improvement to the Google search function, we do not do so. We personally find it very disturbing to be confronted with reviews after a purchase. You will therefore only receive an email after the purchase, a confirmation from PostNL that your package is being shipped. Should something have gone wrong, or if something on the order form has not been filled in, we will use your email address for this purpose.

Newsletters.
We do not send newsletters.

Shipping and logistics.
PostNL, UPS.
When you place an order with us, it is our responsibility to have your package delivered to you.
We use the services of PostNL to carry out these deliveries.
For this purpose, it is necessary for us to share your name, address, and city details with the PostNL shipping label service.
PostNL uses this data solely for the purpose of executing this agreement.
In the event that PostNL subcontractors
if you engage rs, PostNL also makes your data available to these parties.

Invoicing and accounting.
Snelstart,
For our administration and accounting, we use the services of Snelstart.
We record your name, address, city, email, and telephone number, along with any business details regarding your order.
This data is used for administering the sales invoice.
Your personal data is transmitted and stored securely.
Snelstart is bound by confidentiality and will treat your data confidentially.
Snelstart does not use your personal data for purposes other than those described above.
Snelstart is used offline; your data remains within our secure environment.

Purpose of data processing.
General purpose of processing,
We use your data exclusively for the purpose of providing our services.
This means that the purpose of the processing is always directly related to the order you place.
We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time—other than at your request—we will ask for your explicit permission to do so.
Your data will not be shared with third parties, except to comply with accounting and other administrative obligations.
These third parties are all bound to confidentiality pursuant to the agreement between them and us, or by an oath or legal obligation.
Automatically collected data.
Data automatically collected by our website is processed with the aim of further improving our services.
This data (for example, your IP address, web browser, and operating system) is not personal data and is not linked.

Cooperation with tax and criminal investigations.
In certain cases, Powmascables.com may be required by law to share your data in connection with tax or criminal investigations by government authorities.
In such a case, we are compelled to share your data, but we will resist this within the limits of the law.

Retention periods.
We retain your data for as long as you are a client of ours.
This means that we retain your customer profile until you indicate that you no longer wish to use our services.
If you inform us of this, we will also interpret this as a request to be forgotten.
Based on applicable administrative obligations (tax authorities), we are required to retain invoices containing your personal data for up to 8 years; we will therefore retain this data for the duration of the applicable period. We destroy data according to Security DIN P5, micro-shreds (2mm x 5mm).

Your rights.
Based on applicable Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data processed by or on our behalf.
We explain below what these rights are and how you can invoke them.
In principle, to prevent misuse, we only send transcripts and copies of your data to the email address already known to us.
In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We maintain records of processed requests; in the case of a request to be forgotten, we record anonymized data.
You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access.
You always have the right to view the data that we process (or have processed) and that relates to your person or is traceable to you.
You can submit a request to this effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days.
If your request is granted, we will send you a copy of all data to the email address known to us, along with an overview of the processors holding this data, stating the category under which we have stored this data.

Right of rectification.
You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to you, amended.
You can submit a request to this effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been amended.

Right to restriction of processing.
You always have the right to have the data that we process (or have processed) that relates to your person or is traceable to you.

to restrict.
You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days.
If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability.
You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable thereto, transferred to another party.
You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days.
If your request is granted, we will send you copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us.
In all likelihood, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can no longer be guaranteed. Right of objection and other rights.
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Powmascables.com.
If you object, we will immediately cease data processing pending the handling of your objection.
If your objection is well-founded, we will make copies and/or duplicates of data that we process (or have processed) available to you and subsequently permanently cease processing.
Furthermore, you have the right not to be subjected to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies.
Google Analytics,
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and obtain reports on how visitors use the website. This processor may be required to provide access to this data pursuant to applicable laws and regulations.
We have not allowed Google to use the analytics information obtained for other Google services.

Third-party cookies,
In the event that third-party software uses cookies, this is stated in this privacy statement.
Changes to the privacy policy.
We reserve the right to change our privacy policy at any time.
However, you will always find the most recent version on this page.

If the new privacy policy affects the way in which we process data already collected regarding you, we will notify you of this by email.

Contact details,

Powmascables.com
Dreef 46
1735 HM ‘t Veld
The Netherlands
T (085) 009-1563
E Info@powmascables.com

Contact person for privacy matters
Arthur Ligthart.